1. Order Processing

All orders are processed and dispatched within 2–3 business days of payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

2. Delivery Timelines

• Domestic (India): 5–7 working days from dispatch.
• International: 10–15 working days from dispatch.

Delivery timelines are estimates and may vary based on location, courier partner, and external factors such as weather or customs clearance.

3. Shipping Charges

Domestic shipping is free across India on all orders. International shipping charges are calculated at checkout based on destination and weight.

4. Order Tracking

Once your order is dispatched, you’ll receive a confirmation email with tracking details. You can also reach out to us anytime for updates.

5. Delays

While we work with reliable courier partners, SPRI Jewels is not responsible for delays caused by courier services, customs authorities, or other external factors beyond our control. We will do our best to assist you in case of any issues.